Privacy Policy

Our Commitment to Privacy

At Health& Media, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide, helping you make informed decisions while using our website and services. We continuously review and update this policy in line with new technologies and business practices to meet our clients’ needs.

What Information Do We Collect?

When you visit our website, we may collect two types of information:

  1. Personal Information: Details you voluntarily provide, such as your name, email, and payment information, when engaging with our services.
  2. Website Usage Information: Data collected automatically via cookies and server logs, such as your IP address, browsing history, and time spent on the site.

Personal Information You Provide

When purchasing services or contacting us, you may provide:

  • Name, mailing address, and email
  • Credit card details
  • Phone numbers

This information helps us process transactions and communicate effectively with you.

Website Use Information

We use cookies and server logs to understand how visitors use our website, allowing us to improve user experience. Cookies help store user preferences and streamline future visits. This information is collected on an aggregate basis and is not linked to your personal identity.

How Do We Use the Information?

We use your information to:

  • Provide and enhance our services
  • Process transactions and manage customer relationships
  • Inform you of important updates, new services, or offers

We also use cookies to improve website functionality and analyse usage patterns to better serve our visitors.

What Are Cookies?

Cookies are small data files stored on your device to enhance your browsing experience. They allow us to recognise repeat visits and tailor our site to your preferences.

Sharing Information with Affiliates and Partners

Occasionally, we may share your personal information with trusted partners to offer relevant services or products. However, we maintain strict control over your data and do not share sensitive financial information such as credit card numbers with third parties.

Information Security

We prioritise the protection of your information. We employ encryption technologies to secure sensitive data, such as credit card details, during transmission. Our security practices are regularly reviewed to ensure compliance with the highest standards.

Your Consent

By using our website, you agree to this Privacy Policy. Any updates to the policy will be posted here, and we encourage you to review it regularly.

Terms of Use for Health& Media

1. Acceptance of Terms

By accessing and using the Health& Media website, you agree to comply with and be bound by these Terms of Use. If you do not agree with any part of these terms, you must refrain from using this site.

2. Licensed Activity

Health& Media grants you the right to display Licensed Resources in your Video Presentations, subject to the following conditions:

  • Each Video Presentation must be conducted at an approved Licensed Location.
  • The total number of different animations displayed at any Licensed Location shall not exceed ten (10) during any three (3) month period, unless otherwise agreed in writing.
  • The Licensed Resources may only be shown to individuals physically present at the Licensed Location where the Video Presentation occurs.
  • The number of Licensed Locations displaying the Licensed Resources must not exceed 350 (or such other number as agreed in writing).

The following activities are specifically prohibited under the Licensed Activity:

  • Broadcasting or publishing the Licensed Resources to individuals not physically present at the Licensed Location, including online publication.
  • Using the Licensed Resources for individual consultations between medical staff and patients.

3. Licensed Locations

Licensed Locations are defined as any hospital, medical centre, pharmacy, fitness centre, or wellness centre in New Zealand where a Licensee’s Video Presentation operates under an agreement with the owner or operator of the facility.

4. Licensed Resources

Licensed Resources include the software and animations developed for Health& Media, which are provided to you via electronic file transfer. This also includes any trademarks associated with Health& Media as part of the Licensed Resources. 

5. Restrictions

You must not:

  • Copy, alter, reproduce, translate, or modify the Licensed Resources without prior written approval from Health& Media.
  • Distribute, sell, or transfer the Licensed Resources to third parties without prior written consent.
  • Display the animations publicly (including on websites or social media) without prior written approval.
  • Include the Licensed Material in downloadable formats intended for reproduction by third parties.
  • Use the Licensed Material for unlawful purposes.

6. Governing Law

These Terms of Use are governed by the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts of this area.

7. Changes to Terms

We may modify these Terms of Use at any time. Changes will be effective immediately upon posting, and your continued use of the site indicates acceptance of the revised terms.

For any questions or concerns regarding this policy, please contact us at support@healthand.com.